FAQs

Frequently Asked Questions

Here you'll find answers to frequently asked questions about our services, processes, and more. If you can't find what you're looking for, feel free to contact us directly — we'll be happy to help!

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Waste management

What is waste and what obligations do waste owners have?

Waste within the meaning of the Waste Management Act 2002 (AWG 2002) [https://ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=Bundesnormen&Gesetzesnummer=20002086] is movable property which the waste owner wishes to dispose of or has disposed of or whose treatment as waste is in the public interest (see § 1 para. 3 AWG 2002). Waste owners have a number of obligations, including the proper collection and treatment of waste, reporting and recording requirements, and the obligation to transfer the waste to authorized waste collectors and handlers.

What are the goals of waste management?

In line with the precautionary principle and sustainability, the ultimate goal is to avoid harmful effects on humans, animals and nature, to reduce emissions and to conserve resources. Based on the requirement to avoid and recycle waste, the waste hierarchy must be complied with: waste prevention - preparation for reuse - material recovery (recycling) - other recovery - disposal.

What is industrial waste management?

Operational waste management as part of strategic corporate management (management) deals with the generation, collection, prevention, recycling and disposal of waste in a company. Through targeted influence, the use of resources should be optimized, environmental impacts reduced, legal requirements met and costs reduced. In companies with environmental management systems, internal waste management is constantly being optimized as part of the continuous improvement process. For companies with a certain number of employees or more, the AWG 2002 requires, for example, the preparation and update of a waste management plan or the appointment of a waste officer (see § 10 and § 11 AWG 2002).

What are the documentation requirements for my operational waste?

Austrian companies and companies from other countries that have their headquarters or branch in Austria must keep continuous records of their waste generated separately for each calendar year:
- Type of waste: if possible by assigning a key number from the Waste Register Ordinance
- Waste quantity: given in kilograms (kg)
- Waste origin: The plant of the waste producer and/or process/process that produces the waste
- Waste location: Information about the recipient of the waste including date and place of delivery or information on internal waste treatment
The recording is carried out, for example, as an ordered collection of invoices or delivery notes, which provide the necessary information — ideally digitally. In the case of hazardous waste, the consignment notes must be collected separately.

In addition, a waste management concept (AWK) must be drawn up for companies with more than 20 employees and updated every 7 years at the latest. It includes, among other things, information about the plant, a waste-relevant presentation of the company (input materials and waste generated per operating area), organizational arrangements to comply with waste management legislation and an assessment of future development.

Circular economy

What does circular economy mean and what benefits does it offer?

The circular economy is a model for optimising the use of resources in order to keep materials and products in circulation for as long as possible. Through reuse, sharing models or repairs, the life cycles of products should be increased and valuable secondary raw materials made available through recycling in order to also ensure permanent availability of raw materials. A circular economy produces less waste and makes extensive use of existing resources. It thus contributes to environmental and climate protection and counteracts the exploitation of our finite resources on the planet.

How can I implement a circular economy in my company?

Circular economy-oriented measures can be established in every company and help to keep raw materials or products in circulation for as long as possible. Circular management includes many aspects, such as product design, use of secondary raw materials, sustainable business models, reuse (reuse in the company), renting/sharing instead of buying new ones, in-house recycling or cooperation with disposal partners who demonstrably recycle operational waste. All of these measures result in lower raw material consumption, less waste and reduce emissions.

About Wastics

Who is behind Wastics and what is the company's vision?

Behind Wastics is a dynamic and diverse team that, in cooperation with experienced partners, pursues the vision of sustainable waste and resource management. Innovative software solutions are intended to help companies improve their waste management towards a circular economy. You can find more information about our team here: https://www.wastics.eu/about

Is Wastics reputable?

Yes Wastics GmbH is an official company registered in Austria (see Impressum). Behind Wastics is an ambitious team that has a lot of experience in the waste industry. You can also see us for yourself by taking a look at our LinkedIn profiles or by taking a look at the expertise of our cooperation partners. If you have any questions or would you like to talk to us personally, you can find the contact options here: https://www.wastics.eu/contact

Who can I contact if I have any questions?

You can contact our customer service directly by sending us an email to hello@wastics.eu, filling out our contact form [https://www.wastics.eu/contact] or calling us at +43 1 9346231.

Wastics platform

What is the Wastics platform?

It is a digital platform with various services related to operational waste and resource management: digital document and data management, legally compliant online waste management concept and a tendering platform for the disposal and recycling of waste make everyday life in your company easier.

Who can use the platform?

The platform is designed for B2B services. In the role of a waste producer, all companies or institutions that want to have their waste disposed of can register. In the role of a waste disposer, all officially approved waste collectors and waste handlers (with a permit in accordance with Section 24a AWG 2002) can use the platform.

How can I register?

Direct registration via the website is currently not possible. So that we can ensure that Wastics is optimally tailored to your requirements, registration takes place after a personal conversation with our team.

Companies that generate waste receive a registration link after a consultation and acceptance of an individual offer. Use is free of charge for waste disposal companies — prior contact is also required here.

Just send us a message, use our contact form or book an appointment directly with our Customer Success Team. We are looking forward to talking to you!

Does Wastics also offer waste advice?

Yes, we also support you with individual advice on all aspects of your operational waste management. Whether it's optimizing recycling rates, employee training or other questions about waste and circular management — our team works with you to develop tailor-made solutions.

We would be happy to discuss the specific conditions with you personally. Just contact us — our contact details can be found here https://www.wastics.eu/contact

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